Stupid lazy Manager!!

it amazes me how these people even get these jobs

Well, just to be fair there is a lot of work that a manager does have to do at his desk that you probably don't consider. My boyfriend is a resturant manager and while he does have to be on the floor making sure everyone is doing their job during the day he can spend several hours after closing doing things like schedules, counting out the cashbox, filling out orders, responding to complaints, and other such work. I suspect your manager probably tries to get this work done during the work day so he isn't spending a ton of time after everyone leaves working. After all he probably has a family or a life also and no one wants to be working until after midnight.

As for him leaving a mess after filling the freezer. I guess I can only say this- he's making too much money to be the clean up crew. Its like if my boyfriend starts bussing tables at his job and someone from corporate walked in and saw him do that- he'd be fired on the spot. He isn't paid to be a bus boy- he'd be an awefully well paid bus boy if he was. He's being paid to manage others to do that and he ends up picking up their slack.

If it's any consolation- other managers/people at his level will have noticed, and one day it will come back and bite him. I say this as a manager who knows exactly which of my team does what you describe- and which do 'just enough' so they can't get repremanded. They won't be the ones getting the opportunities in the end...

I agree with PinkWeeds. Even though it looks like managers don't do much, there is a -lot- of stuff that happens at the desk. Phone calls, emails, paperwork, all that other stuff. Stuff that takes priority over the little things.

I've been a manager for a little over six months now, and have greeted clients when they walk in the door because my CSRs don't, so they automatically want to come sit next to me. When I tell them, "Actually, I'm going to have you sit with so-and-so today.", my CSRs look up at me and roll their eyes, when all they were doing was filing, and I'm in the middle of working out something with a deadline.

Just because managers don't detail everything that they're doing while they're delegating doesn't mean that they're doing f*ck all. It means that they need you to be doing something that is in your job description so they can do something that is in theirs.

I can absolutely understand your frustration, Lucy, but do try to understand that they might be in that position for a good reason, and it may take them longer to do things or not even get a chance to do things because they have to multitask, or they may spend all of their time in their office because they have to. If they're not doing the things that are being asked of them, they would be fired, because there will always be someone above them who will feel the pressure for what they're not doing.